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Acer 2 Year Extension of Limited Warranty for Notebooks
Must be purchased with an Acer notebook.
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 Features
- By David_W @Feb 21, 2008
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Acer® notebooks come with a one-year standard limited warranty that provides hardware technical support via toll-free phone Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 5:00 p.m. Central time. In addition: • Mail-in or carry-in depot repair with repair service usually rendered within one business day after receipt for most common hardware problems. Additional time required for return of notebook to customer via prepaid ground freight. • Free software support via phone for 90 days from the date on which the notebook or tablet is purchased. • Repair or replacement of defective hardware with factory-refinished parts or products. Overnight parts exchange for in-stock customer-replaceable parts. • Concurrent International Traveler's Warranty for travel outside the U.S. and Canada. Valid in more than 30 countries in Europe, South America, Asia, Africa, the Middle East and Oceania where Acer has an authorized repair facility. Services and response times may vary in countries outside the U.S. and Canada. Acer® Notebooks - Service Upgrades Must be purchased & registered within 90 days of product purchase
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Specifications
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| General Information |
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| Brand Name: |
Acer
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| Manufacturer: |
Acer, Inc
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| Manufacturer Part Number: |
146.AB820.EX2
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| Manufacturer Website Address: |
www.acer.ca
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| Product Type: |
Service
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| Service Name: |
Extended Service Agreement
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| Miscellaneous |
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| Additional Information: |
If an extended warranty is purchased for a notebook or tablet, that extended warranty does not cover batteries, upgrades oraccessories used with the base system.
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| Service Information |
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| Product Support: |
Notebook
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| Provided Support: |
Replacement
Repair or Exchange
Phone Support
Software Phone Support
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| Response Time: |
1 Day - ( Business Day )
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| Service Availability: |
14 Hours/Day x 5 Days/Week Phone Support
9 Hours/Day x 2 Days/Week Phone Support
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| Service Description: |
14x5x1 Business Day
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| Service Details: |
Hardware technical support via toll-free phone Monday through Friday from 7:00 a.m. to 9:00 p.m. and Saturday through Sunday from 8:00 a.m. to 5:00 p.m. Central timeMail-in or carry-in depot repair with repair service usually rendered within one business day after receipt for most common hardware problemsFree software support via phone for 90 days from the date on which the notebook or tablet is purchasedRepair or replacement of defective hardware with factory-refinished parts or productsOvernight parts exchange for in-stock customer-replaceable parts
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| Service Duration: |
2 Year
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| Service Location: |
Carry-in
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| Service Type: |
Maintenance - Replacement - Electronic and Physical Service
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Message contents are opinions from customers based on their own experience with a product.
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Customer Reviews
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Report this Review link located beneath each review. Reviews are not an endorsement expressed by NCIXUS.com, but opinions from
customers based on their own experience with a product. We do not recommend you make purchasing decisions based on facts or opinions
expressed in these reviews.
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Sales Policy
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Products sold by NCIXUS.com are covered under a limited 25-day DOA (dead-on-arrival) policy, from the original invoice date, and is subject to the following terms and conditions:
- ALL merchandise requires an RMA number (Return Merchandise Authorization) issued by NCIXUS.com for return. RMA numbers are valid for 7-days with a small leeway for shipping times. Merchandise returned to us without a valid RMA number will be refused and shipped back to the customer at the customer's expense. Please allow 5 to 10 business days for testing and refunds to be processed.
- Returned merchandise must NOT be physically damaged, including damage due to improper installation or overclocking. This includes any physical alteration to the product, modifications not approved by the manufacturer, bent pins, etc. No returns, refunds or exchanges for any special order products, Notebooks, PDAs, Televisions, Retail Box Software, OEM Software, Computer Games, Video Games, DVDs, CDs, or any products marked as "no returns" or carries a similar description on the products' page. All products are eligible for original manufacturer's warranties. Please contact the manufacturer directly. All fees, including "shipping and handling", insurance coverage fees, and "Rapid Replacement" fees are non-refundable.
- Returns MUST include all original parts and packing materials and an NCIXUS.com RMA number, or the return will be rejected. NCIXUS.com reserves the right to refuse any returns or refunds for merchandise. DOA items may be returned within 25 days of ordering and may be subject to a 15% restocking fee at the discretion of NCIXUS.com.
- LCD monitors and other products with LCD displays (i.e.: notebooks, cameras, etc.) adheres to the dead-pixel policy that been established by most of the manufacturers. Any product with an LCD screen must be a minimum of 7 (seven) dead LCD pixels to be considered defective (DOA). Please contact the manufacturer of the product for additional warranty information if you receive a product with less than 7 dead pixels.
All product warranty coverage after 25-days will be handled directly by the product manufacturer. NCIXUS.com reserves the right to refuse any returns or refunds for merchandise.
Please read our RMA
& warranty policy and terms
& conditions for more information. If you have
any questions regarding our sales and warranty policies, please
send us a message -- we'll be glad to answer any of your questions.
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Product Warranty
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NCIX provides a 30 day limited warranty on this product. The remainder of the 1 year warranty is provided by the manufacturer.
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